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ReliableSite Reviews
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Verified Buyer
Feb 14, 2023
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Feb 12, 2023
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Feb 10, 2023
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Feb 8, 2023
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ReliableSite Customer’s Q&A
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ReliableSite FAQs
What is the cancellation policy?
Cancellations must be submitted at least 10 days before the next billing cycle. Requests can be made through the billing portal and processed within 24 hours of the original request date. Services are non-refundable.
What forms of payment does ReliableSite accept?
ReliableSite accepts Credit Cards, PayPal, and Cryptocurrency payments. Personal checks, company checks, direct bank deposits, and any other form of payment are not accepted.
Is a verified PayPal account required?
Yes, a verified PayPal account is required for payments through PayPal.
What is the process for making a cryptocurrency payment?
Cryptocurrency payments are processed through Bitpay. Visit Bitpay's website for a list of supported currencies.
How can I change my billing cycle or downgrade my account?
Downgrades and billing cycle changes can be performed by opening a ticket with the billing department. Downgrades can only be performed 10 or more days before the next billing cycle.
How does automatic payment work?
Payments are automatically taken from credit cards and PayPal accounts on file as soon as an invoice is generated, 10 days before the due date. To have your account removed from automatic payments, please contact the billing department.
Is it possible to use points to reduce the cost of a product/service?
No, points cannot be used to reduce the cost of a product/service.
What happens to unused loyalty reward points after a product/service is canceled?
Unused loyalty reward points will be forfeited after a product/service is canceled.